Terms

Last updated 2026-10-12

These terms apply when you buy or use an Optimagus product, one of the small digital tools, data products or printable files we make, from Optimagus ("we"). Who runs Optimagus is in our legal notice. Questions: [email protected].

If you're a consumer, nothing in these terms takes away rights the law gives you.

1. Buying

Our online reseller, Polar Software, Inc. (Polar), is the Merchant of Record for all orders. You buy from them under their buyer terms, which cover payment, receipts, VAT and refunds. These terms cover the product itself: what you get and how you can use it.

Prices are shown before you pay. For consumers they include VAT, or the checkout shows the VAT for your country before you confirm. Your contract is in English. You get a receipt by email; keep it, because we don't store a separate copy of the contract for you. You can fix typing errors in the checkout before you pay.

2. What you get

After payment, you get immediate access to an Optimagus product by download link or by email. If anything doesn't arrive within an hour, email us and we'll sort it. After payment, you get access to an Optimagus product for as long as your purchase or subscription runs. We work to keep it available and fast, but we can't promise it will never be interrupted, for example during maintenance.

What the product does is described on its page at https://optimagus.com. If it doesn't work as described, tell us. Consumers have statutory rights when digital content or a digital service is faulty, and we'll fix it, replace it or refund you as the law requires. [confirm: lawyer, the right Norwegian citation for digital content defects]

4. Your licence

We give you a personal, non-exclusive, non-transferable licence to use an Optimagus product for your own purposes, including commercial work, unless the product page says otherwise. You may not resell, share or publish the product itself (as opposed to what you make with it) or pass on your access.

5. Fair use

Don't use an Optimagus product to break the law, to infringe other people's rights, to send spam, to harm or attack our systems or other users, or to try to get around limits we set. If you do, we may suspend or end your access. Unless the misuse is serious, we'll warn you first.

7. Our responsibility

We're responsible for delivering what we sold you, with reasonable care and skill. As far as the law allows, we aren't responsible for indirect losses, such as lost profits or lost data that you could have backed up, and our total liability is limited to what you paid us in the 12 months before the claim.

These limits don't apply to losses caused by our gross negligence or wilful misconduct, to personal injury, or to anything else where the law doesn't allow a limit, and they never reduce a consumer's statutory rights.

8. Ending

You can stop using an Optimagus product at any time. If we ever close an Optimagus product, we'll give you at least 30 days' notice, refund any time you've prepaid and not used, and help you export your data.

9. Changes to these terms

We may update these terms, for example when the product or the law changes. If a change matters to you, we'll email you at least 30 days before it applies. If you don't agree, you can cancel before then. The date at the top shows the current version.

10. Law and disputes

Norwegian law applies. If you're a consumer, you also keep the mandatory protection of the law where you live, and you can bring a claim in your own country's courts.

If something goes wrong, email us first. If we can't agree, see the complaints options in the legal notice.